Shipping

  • Free standard shipping on purchases over $100.00.
  • Express mail available for additional fee.
  • In store pick up is free.

Return Policy

Please contact us via the contact form for an RMA #. Highlander Custom Holsters is not responsible for shipping expenses. Your holster must be returned before refund can be issued. Only cost of the product will be refunded, shipping cost will not be refunded. All the refunds will be credited to the payment method used for your online purchase at our store.

Terms of Use

By accepting delivery of this Highlander Custom Holsters product(s), you acknowledge and agree to the following terms:

Do not store your Highlander Custom Holsters Kydex™ products in temperatures exceeding 160 degrees Fahrenheit. DO NOT keep your holster in a hot car where temperatures do get very high and can cause the holster to lose retention abilities.

Your Highlander Custom Holsters Kydex™ holster can be cleaned by simply rinsing with luke warm water. Use a mild soap if necessary. Then simply air dry or use compressed air. Kydex™ does not absorb and/or retain moisture.

Custom Orders

Custom orders are subject to a mock up fee. Inside the waistband and outside the waistband holsters mock up fee will be an additional $20. Light-bearing holsters mock up fee will be an additional $20. Custom projects that fall outside the scope of what is already offered will be charged a fee of $25 per hour.

Military Discounts

A 10% discount will be applied to active and retired military personnel and current law enforcement officers. Discounts may not be combined with other discounts or sale prices.

Disclaimer

Highlander Custom Holsters may deliver notice to you by means of e-mail, a general notice on this site, or by other reliable method to the address you have provided to Highlander Custom Holsters.

Each Highlander Custom Holster is model specific. Do not attempt to holster a firearm of a different make/model in a holster not designed for it. Our holsters are also built to fit factory configured firearms only (unless previously agreed upon to alter the design to accommodate modifications). Do not attempt to holster a modified firearm into a Highlander Custom Holster. Failure to comply may result in serious injury or death.

Each completed Highlander Custom Holster is tested for function and safety, but, upon receipt of your holster, it is your responsibility to perform the initial test fit by placing your unloaded weapon in the holster. Examine the holster for any possible trigger or control (safety, slide stop, magazine release) interference that may cause accidental discharge or any other unwanted function or malfunction during use. Place the holster on the body in the fashion it was designed to be worn and test for proper retention. If at any time a potentially unsafe condition is discovered, cease and desist use of the holster and contact Highlander Custom Holsters. Failure to comply may result in serious injury or death.

By purchasing a Highlander Custom Holsters product, you acknowledge that firearms are inherently dangerous and affirmatively release Highlander Custom Holsters and its agents and employees, from any all liability for accidents or injuries relating to the use of the product or any firearm.

Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of Oregon, USA, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Oregon, USA.